Last Updated: June 13th, 2022
This Privacy Policy explains how information about you is collected, used, and disclosed by EIN Plus LLC DBA GoTravel™. GoTravel™ is a registered trademark of EIN Plus LLC. (“GoTravel™,” “we,” “we,” or “our”). This Privacy Policy applies to information we collect when you use our website, mobile applications, online products, and services (collectively, the “Services”), or when you otherwise interact with us.
In compiling this Policy, we have taken steps to incorporate the standards and principles outlined in data collection and privacy frameworks, including the European Union’s General Data Protection Regulation (“GDPR”). This Policy describes:
GoTravel™ has certified to the US Department of Commerce that it adheres to the US Privacy Shield Principles. Per Article 45 of the GDPR, the European Commission recognizes that certifying under the EU-U.S.-Privacy Shield ensures an adequate data protection level. The data transfer to the USA does not require any specific authorization. (See also § 10, “Compliance and Cooperation with Regulatory Authorities.”)
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the beginning of the policy and posting the revised policy to our Services, and, in some cases, we may provide you with additional notice such as by adding a statement to the homepage of our Services or by sending you a notification. We encourage you to review the Privacy Policy whenever you access the Services to stay informed about our information practices and the ways you can help protect your privacy
We collect information about you in three different ways.
We also automatically collect the following types of information:
We use the information we collect primarily to determine your eligibility for government applications, benefits or services, and to help you apply for such services. We may use information about you for various other purposes, including but not limited to: Provide and deliver the services you request, process forms, and send you related information, including post-submission summaries, confirmations, and receipts; Maintain and improve our Services; Send you technical notices, updates, security alerts and support, and administrative messages; Respond to your comments, questions and requests, and provide customer service; Communicate with you about services and events offered by GoTravel™, our affiliates, partners or subsidiaries, and provide news and information we think will be of interest to you; Administer surveys and events, such as focus groups; Monitor and analyze trends, usage and activities in connection with our Services; Personalize and improve the Services and provide content, or features that match aggregate user behavior; Detect, investigate, and prevent fraudulent and other illegal activities, and protect the rights and property of GoTravel™ and others; and Carry out any other purpose for which the information was collected. Additionally, We may send you related offers with other services we offer. At your request we will send notifications of address updates to vendors you select only if and when you select this service.
GoTravel™ is based in the United States and the information we collect is governed by U.S. law. By accessing or using the Services or otherwise providing information to us, you consent to the processing and transfer of information in and to the U.S. and other countries, where you may not have the same rights as you do under local law. Where this is the case, we will take appropriate measures to protect information about you in accordance with this Privacy Policy.
The purpose of our service is to enable sharing of the information you provide with various government agencies and other entities at your direction. For example, we may share information with the Internal Revenue Service, and other entities to help obtain government services. Accordingly, we share information with applicable government agencies or vendors at your request. By using the Services, you consent to these uses of your personal information.
We may also share information about you as follows, or as otherwise described in this Privacy Policy:
We may also share aggregated or anonymized information, which cannot reasonably be used to identify you.
We do not share information about you with third parties for their own marketing or business purposes without your consent.
We may allow others to provide analytics services on our behalf. These entities may use cookies, web beacons and other technologies to collect information about your use of the Services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked. This information may be used by GoTravel™ and others to, among other things, analyze and track data, determine the popularity of certain content, deliver content targeted to your interests on our Services, and better understand your online activity..
GoTravel™ takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction.
The products and services at GoTravel™ are not marketed or offered to, and not intended for, and should not be used by, any children under the age of 13.
GoTravel™ will not knowingly collect any information from individuals under the age of thirteen. Using our Services, you represent that you are over the age of 13 and old enough to consent to the processing of your personal data in your country or that your parent or guardian gives consent on your behalf. If information is inadvertently collected for children under the age of 13, we will delete such information if we are notified or otherwise aware of it. The Children’s Online Privacy Protection Act (COPPA) protects children under the age of 13 from the online collection of personal information. Learn more about COPPA on the Federal Trade Commission’s website at https://www.ftc.gov/business-guidance/privacy-security/childrens-privacy
Our website and other electronic communications from GoTravel™ may display links and frames to other sites. Once you enter a third party website, or a portion of a third party site is framed within our website, you agree that GoTravel™ is not responsible for these other sites’ privacy practices. GoTravel™ encourages you to look for and review the privacy statements of each website that you visit.
GoTravel™ does not represent, warrant, or endorse expressly or impliedly as to any information, services, products, or messages on any third party websites which may be accessed through the GoTravel™ website or that is sent by email. In particular, these links and frames are for your convenience only. They are not an endorsement by GoTravel™ of the organization or individual operating the website or a warranty or endorsement of any type regarding the website or the information, services, products, or messages posted on or available from such website.
GoTravel™ complies with the EU–US Privacy Shield Framework and the Swiss–US Privacy Shield Framework set forth by the US Department of Commerce regarding collecting, using, and retaining Personal Information transferred from the European Union and Switzerland to the United States, respectively.
GoTravel™ has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this Privacy Statement and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program and to view our certification, please visit https://www.privacyshield.gov.
GoTravel™ and its parent company and subsidiaries may send you emails or other electronic communications regarding us or our services. These electronic communications will be sent to the email address that you provide to us. Should you wish to cease receiving these electronic communications, you can opt-out via the instructions located at the bottom of each electronic communication. GoTravel™ will never send you an email requesting your password, credit card number, or social security number. If you receive a message that looks like it is from usbut asks you for these, it is a fraudulent email or “phish.” We recommend you report it to the proper authorities and notify us immediately.
If you have any complaints regarding our compliance with this Policy or a Privacy Shield related or general privacy related complaint, you should first contact us. We will investigate and attempt to resolve complaints and disputes regarding the use and disclosure of Personal Information per this Policy and the Terms and Conditions.
Concerning human resources data, GoTravel™ will cooperate and comply with the EU Data Protection Authorities (DPAs) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) and the advice given by such authorities for human resources data transferred from the EU and Switzerland. If you do not receive timely acknowledgment of your complaint from GoTravel™, or if we have not addressed your complaint to your satisfaction, you may contact the EU DPA for more information or to file a complaint. The services of the EU DPAs are provided at no cost to you.
Under the GDPR, our EU visitors are provided additional rights concerning their Personal Information, or “personal data” as defined under the GDPR. For this Policy and any personal data processed for Website visitors or individuals in the EU, GoTravel™ operates as a data controller unless otherwise determined by agreement or law. Any personal data we collect from you is processed in the United States and under the terms of this Policy in our business’s legitimate interest and providing our services to you as the lawful means for such processing.
You may always withdraw your consent to our use of your personal data, as described below. We will only retain your personal data for the time necessary to provide you the information and marketing services to which you have consented, and per your rights below and in this Policy.
You can exercise any of the following rights by notifying us as described below:
This Privacy Notice for California Residents supplements the information contained in GoTravel™’s Privacy Policy. It applies solely to all visitors, users, and others who reside in the State of California (“consumers” or “you”). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA), and any terms defined in the CCPA have the same meaning when used in this notice.
The GoTravel™ website (the “Website”) collects information that identifies, relates to, describes, references can be for, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). In particular, the site has collected the following categories of personal information from its consumers within the last 12 months:
Personal information does not include:
GoTravel™ obtains the categories of personal information listed above:
We may use or disclose the personal information we collect for one or more of the following business purposes:
GoTravel™ will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without notifying you.
GoTravel™ may disclose your personal information to a third party for a business purpose. When we disclose personal information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that personal information confidential and not use it for any purpose except performing the contract.
We share your personal information with the following categories of third parties:
In the preceding 12 months, GoTravel™ has not disclosed the following categories of personal information for a business purpose to one or more of the parties identified above:
In the preceding 12 months, GoTravel™ has not sold personal information.
The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
You have the right to request that GoTravel™ disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will disclose to you:
You have the right to request that GoTravel™ delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will delete (and direct our service providers to delete) your personal information from our records unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by contacting us. Only you, or a person registered with the California Secretary of State whom you authorize to act on your behalf, may make a verifiable consumer request related to your personal information.
You may also make a verifiable consumer request on behalf of your minor child. You may only make a verifiable consumer request for access or data portability twice in 12 months.
The verifiable consumer request must
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
We endeavor to respond to a verifiable consumer request within 45 days of receipt. If we need more time (up to 90 days), we will inform you of the reason and extension in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
Any disclosures we provide will only cover the 12 months preceding the verifiable consumer request’s receipt. The response we provide will also explain why we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily usable and allow you to easily transmit the information from one entity to another.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
If you are 16 years of age or older, you have the right to direct us not to sell your personal information at any time (the “right to opt-out”). We do not sell the personal information of consumers we know are less than 16 years of age unless we receive affirmative authorization (the “right to opt-in”) from either the consumer who is between 13 and 16 years of age or the parent or guardian of a consumer who is between 13 and 16 years of age.
Consumers who opt into personal information sales may opt out of future sales at any time.
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.
California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our site who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us.
If you have any questions about this Privacy Policy, please contact us.